Frequently Asked Questions

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GENERAL PROJECT INFORMATION


What are construction workdays?

The Contractor will work Monday through Saturday from 7:00 AM to 7:00 PM. However, extenuating circumstances may require limited work to be conducted outside of standard hours.





What does Right of Way mean?

For most properties in the area, the City of Houston's project right-of-way will extend approximately 2 feet into the property from the back of the curb. However, stormwater and wastewater line replacements will leave some residents with open excavations in their yards at times. As a result of this and related Construction Improvement Projects, the City and the contractors are granted full access to this right-of-way. Once complete, the Contractor is required to restore the impacted area of the grounds to the City of Houston standards.


Will updates be provided?

Property managers or representatives are invited to attend the monthly contractor status meetings that will allow them to provide periodic updates to the community. Register and subscribe to the project page to receive the latest and greatest updates!


At some point, will I have issues accessing my driveway?

Individual driveways may be impacted for several days during the construction process. Once construction begins on a street, the Contractor will provide 72 hours' notice if they need to work on a specific driveway.


What is being done to verify that underground work is properly completed?

The City’s inspection team will ensure that the project is built to the design standards and meets all City codes and requirements.


What should I be prepared for if I have a sprinkler system?

We recommend taking pictures of the sprinkler heads in the “on” position, ensuring that the pictures clearly show the number and location of the sprinklers/heads in the right-of-way area near the street/curb. The construction company will make an effort to cap off your sprinklers in the right-of-way that will be disturbed, ensuring your sprinklers remain operational in the rest of the yard. The pictures should resolve any questions when it comes time for the construction company to repair them. It is entirely possible that your system, or at least certain zones, may stop working once your yard is dug up, as wires do occasionally get damaged or clipped. Be sure to have a garden hose and traditional sprinklers ready for use during this time.


SIDEWALKS, TREES & LIGHTING


What trees are being removed?

Trees to be removed are identified on the Tree Protection Plan. Diseased or dying trees will be removed. The City of Houston and the contractor will make an effort to identify trees that can be preserved during construction on a case-by-case basis.


Why have various markers and protective barriers been placed around trees and other areas?

Both the City of Houston and the contractor are taking precautions to protect existing trees and property to the best of their ability. Additional right-of-way markers may be placed along the curb and sidewalk/driveway area, and their removal causes added delays and expense. Please do not remove these markers or any protective precautions that have been provided to the adjacent property.


RESTORATION


How can the public be assured that all restoration will be done properly?

Restoration of adjacent properties, sprinkler systems, and other related tasks will occur once construction is complete. Additionally, the City will not approve final payment to the contractor until it has completed its assessment to ensure the restoration is sufficient.


What about French drains?

We also recommend that residents take pictures of any drains or PVC tubing leading to the sidewalk or curb, so you have evidence for replacement. During restoration, the construction company will replace the drains to the curb. If your drain only went to the sidewalk, they are likely to extend it to the curb or street.


What if my property has an improved, specialty driveway or walkway?

If this portion of your driveway or walkway is located in the right-of-way, the City is only required to return the driveway access points to the City of Houston codes and standards. If warranted, special provisions will be considered, but all related costs of improvements over and above the City of Houston standards will be at the sole cost of the property owner, by a contractor of your choice. One example is a decorative or pebbled walkway or driveway; the contractor will be unable to replace it with a like product, and the City will not guarantee this work.


What about landscaping near streets, sidewalks, and curbs?

If you have specific landscaping features that you would like to preserve, we suggest that property owners relocate these plant materials now. Grass will be restored in areas upon completion of all construction.

GENERAL PROJECT INFORMATION


What are construction workdays?

The Contractor will work Monday through Saturday from 7:00 AM to 7:00 PM. However, extenuating circumstances may require limited work to be conducted outside of standard hours.





What does Right of Way mean?

For most properties in the area, the City of Houston's project right-of-way will extend approximately 2 feet into the property from the back of the curb. However, stormwater and wastewater line replacements will leave some residents with open excavations in their yards at times. As a result of this and related Construction Improvement Projects, the City and the contractors are granted full access to this right-of-way. Once complete, the Contractor is required to restore the impacted area of the grounds to the City of Houston standards.


Will updates be provided?

Property managers or representatives are invited to attend the monthly contractor status meetings that will allow them to provide periodic updates to the community. Register and subscribe to the project page to receive the latest and greatest updates!


At some point, will I have issues accessing my driveway?

Individual driveways may be impacted for several days during the construction process. Once construction begins on a street, the Contractor will provide 72 hours' notice if they need to work on a specific driveway.


What is being done to verify that underground work is properly completed?

The City’s inspection team will ensure that the project is built to the design standards and meets all City codes and requirements.


What should I be prepared for if I have a sprinkler system?

We recommend taking pictures of the sprinkler heads in the “on” position, ensuring that the pictures clearly show the number and location of the sprinklers/heads in the right-of-way area near the street/curb. The construction company will make an effort to cap off your sprinklers in the right-of-way that will be disturbed, ensuring your sprinklers remain operational in the rest of the yard. The pictures should resolve any questions when it comes time for the construction company to repair them. It is entirely possible that your system, or at least certain zones, may stop working once your yard is dug up, as wires do occasionally get damaged or clipped. Be sure to have a garden hose and traditional sprinklers ready for use during this time.


SIDEWALKS, TREES & LIGHTING


What trees are being removed?

Trees to be removed are identified on the Tree Protection Plan. Diseased or dying trees will be removed. The City of Houston and the contractor will make an effort to identify trees that can be preserved during construction on a case-by-case basis.


Why have various markers and protective barriers been placed around trees and other areas?

Both the City of Houston and the contractor are taking precautions to protect existing trees and property to the best of their ability. Additional right-of-way markers may be placed along the curb and sidewalk/driveway area, and their removal causes added delays and expense. Please do not remove these markers or any protective precautions that have been provided to the adjacent property.


RESTORATION


How can the public be assured that all restoration will be done properly?

Restoration of adjacent properties, sprinkler systems, and other related tasks will occur once construction is complete. Additionally, the City will not approve final payment to the contractor until it has completed its assessment to ensure the restoration is sufficient.


What about French drains?

We also recommend that residents take pictures of any drains or PVC tubing leading to the sidewalk or curb, so you have evidence for replacement. During restoration, the construction company will replace the drains to the curb. If your drain only went to the sidewalk, they are likely to extend it to the curb or street.


What if my property has an improved, specialty driveway or walkway?

If this portion of your driveway or walkway is located in the right-of-way, the City is only required to return the driveway access points to the City of Houston codes and standards. If warranted, special provisions will be considered, but all related costs of improvements over and above the City of Houston standards will be at the sole cost of the property owner, by a contractor of your choice. One example is a decorative or pebbled walkway or driveway; the contractor will be unable to replace it with a like product, and the City will not guarantee this work.


What about landscaping near streets, sidewalks, and curbs?

If you have specific landscaping features that you would like to preserve, we suggest that property owners relocate these plant materials now. Grass will be restored in areas upon completion of all construction.

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  • Share I live one block from the West Gray and Taft reconstruction project and would like more information about that project. When I click the link from the Build Houston Forward map, it takes me to this site but it says I don't have permission to view the details, even though I created an account and live in the impacted area. on Facebook Share I live one block from the West Gray and Taft reconstruction project and would like more information about that project. When I click the link from the Build Houston Forward map, it takes me to this site but it says I don't have permission to view the details, even though I created an account and live in the impacted area. on Twitter Share I live one block from the West Gray and Taft reconstruction project and would like more information about that project. When I click the link from the Build Houston Forward map, it takes me to this site but it says I don't have permission to view the details, even though I created an account and live in the impacted area. on Linkedin Email I live one block from the West Gray and Taft reconstruction project and would like more information about that project. When I click the link from the Build Houston Forward map, it takes me to this site but it says I don't have permission to view the details, even though I created an account and live in the impacted area. link

    I live one block from the West Gray and Taft reconstruction project and would like more information about that project. When I click the link from the Build Houston Forward map, it takes me to this site but it says I don't have permission to view the details, even though I created an account and live in the impacted area.

    Cwalker asked 12 days ago

    Ready...Set...ENGAGE!


    Thank you for your interest in staying engaged and for reaching out about the Gray and Taft Area project.

     

    At this time, the project is currently in the Review Phase, which means our team is actively evaluating key components based on community feedback, technical considerations, and planning priorities. 

     

    We understand your concern about access and you’re not alone! Some users have experienced similar issues when trying to view project pages during this stage. Rest assured, your location and interest are noted, and you’re exactly who we want to keep informed as the project progresses.

     

    In the meantime, here’s what you can expect:

    • ✅ Community Feedback is being reviewed to refine the design.
    • 🛠️ Technical evaluations are underway to ensure the project aligns with engineering, safety, and environmental standards.
    • 📋 Planning updates are helping us prioritize resources and timelines.

    We’re committed to transparency and will make updates available as soon as the review is complete.

     

    If you haven’t already, please be sure to Join the Engage Community at the bottom of EngageHouston.org to receive updates the moment new information is posted.

     

    Thank you again for staying engaged and helping shape the future of your community!

  • Share I’m concerned about when the Fondren Road project is going to start. It’s been in the planning stages for years and the streets are in deplorable shape. on Facebook Share I’m concerned about when the Fondren Road project is going to start. It’s been in the planning stages for years and the streets are in deplorable shape. on Twitter Share I’m concerned about when the Fondren Road project is going to start. It’s been in the planning stages for years and the streets are in deplorable shape. on Linkedin Email I’m concerned about when the Fondren Road project is going to start. It’s been in the planning stages for years and the streets are in deplorable shape. link

    I’m concerned about when the Fondren Road project is going to start. It’s been in the planning stages for years and the streets are in deplorable shape.

    Dre asked 21 days ago

    Ready...Set...ENGAGE!

    Thank you for engaging with us. We are pleased to share that design details for this project will be presented during an upcoming virtual design update meeting. We appreciate your continued interest and encourage you to stay tuned for further information.

  • Share Could you please provide the status for the reconstruction of Fondren Road. on Facebook Share Could you please provide the status for the reconstruction of Fondren Road. on Twitter Share Could you please provide the status for the reconstruction of Fondren Road. on Linkedin Email Could you please provide the status for the reconstruction of Fondren Road. link

    Could you please provide the status for the reconstruction of Fondren Road.

    Dre asked 21 days ago

    Ready...Set...ENGAGE!

    Thank you for engaging with us. We are pleased to share that design details for this project will be presented during an upcoming virtual design update meeting. We appreciate your continued interest and encourage you to stay tuned for further information.

  • Share Both Option A and Option B include adding vehicle lanes. Why is there no option for the community to vote on that includes no additional vehicle lanes? on Facebook Share Both Option A and Option B include adding vehicle lanes. Why is there no option for the community to vote on that includes no additional vehicle lanes? on Twitter Share Both Option A and Option B include adding vehicle lanes. Why is there no option for the community to vote on that includes no additional vehicle lanes? on Linkedin Email Both Option A and Option B include adding vehicle lanes. Why is there no option for the community to vote on that includes no additional vehicle lanes? link

    Both Option A and Option B include adding vehicle lanes. Why is there no option for the community to vote on that includes no additional vehicle lanes?

    DanArch asked 8 months ago

    READY...SET...ENGAGE!

    Thank you for sharing your feedback! Please select the option you’d like to see most on the survey, and don’t forget to add your comment in question 3—we value your input!


    Best regards,

    The Engage Houston Team

  • Share Northside project Ditches: Are the ditches being paved over? I have lived in the area 50 years and have never flooded due to the drainage of the ditches. The streets that don't have dichesin the neighborhood flood. What we need is for new pipes to be I instsllec for better drainage. Please don't pave over them, we will flood. Tenu statedhaving days to support the project there is no better data than me living here 50 years and never flooding. on Facebook Share Northside project Ditches: Are the ditches being paved over? I have lived in the area 50 years and have never flooded due to the drainage of the ditches. The streets that don't have dichesin the neighborhood flood. What we need is for new pipes to be I instsllec for better drainage. Please don't pave over them, we will flood. Tenu statedhaving days to support the project there is no better data than me living here 50 years and never flooding. on Twitter Share Northside project Ditches: Are the ditches being paved over? I have lived in the area 50 years and have never flooded due to the drainage of the ditches. The streets that don't have dichesin the neighborhood flood. What we need is for new pipes to be I instsllec for better drainage. Please don't pave over them, we will flood. Tenu statedhaving days to support the project there is no better data than me living here 50 years and never flooding. on Linkedin Email Northside project Ditches: Are the ditches being paved over? I have lived in the area 50 years and have never flooded due to the drainage of the ditches. The streets that don't have dichesin the neighborhood flood. What we need is for new pipes to be I instsllec for better drainage. Please don't pave over them, we will flood. Tenu statedhaving days to support the project there is no better data than me living here 50 years and never flooding. link

    Northside project Ditches: Are the ditches being paved over? I have lived in the area 50 years and have never flooded due to the drainage of the ditches. The streets that don't have dichesin the neighborhood flood. What we need is for new pipes to be I instsllec for better drainage. Please don't pave over them, we will flood. Tenu statedhaving days to support the project there is no better data than me living here 50 years and never flooding.

    Sio E asked 10 months ago

    Ready...Set...ENGAGE!

    Thank you for your engagement and attention to our ongoing infrastructure improvements.

    We have assessed the current conditions of various streets, including Panama Street, where roadside ditches are primarily slope-paved. The natural fall in elevation toward Fulton Street helps mitigate flooding. However, many of these ditches are silted and filled with debris, which impairs their effectiveness as part of a drainage system.

    To address these issues, we will replace all streets with roadside ditches and introduce new concrete pavements incorporating curbs and gutters. Additionally, we will install new pipes and inlets to ensure a fully functional drainage system, significantly reducing the risk of flooding.

    We appreciate your patience as we work to enhance our community’s infrastructure.

    Best regards,

    The Engage Houston Team!

  • Share Richmond Ave just east of Synott Road has been under construction for a long time and no contractors are working. When will this project be done? on Facebook Share Richmond Ave just east of Synott Road has been under construction for a long time and no contractors are working. When will this project be done? on Twitter Share Richmond Ave just east of Synott Road has been under construction for a long time and no contractors are working. When will this project be done? on Linkedin Email Richmond Ave just east of Synott Road has been under construction for a long time and no contractors are working. When will this project be done? link

    Richmond Ave just east of Synott Road has been under construction for a long time and no contractors are working. When will this project be done?

    MoCo asked about 1 year ago

    Ready...Set...ENGAGE!

    Thank you for your interest in the Chelford City Diversion Package 2 & 3 projects. Our project team is dedicated to ensuring timely completion! We are thrilled to announce that Chelford City Diversion Package 2 is anticipated to be completed in the Summer of 2025, and Chelford City Diversion Package 3 is slated for completion in the Spring of 2025. Stay ahead of all the latest updates by subscribing to our project page and receiving email notifications. Stay tuned for more exciting news!

  • Share Eldridge Road just to the south of I-10 in front of ConocoPhillips is a true disaster. No one is working...ever! The site is a giant safety issue as every morning I must dodge construction barrels that have been hit and are scattered on Eldridge. Frequent accidents occur at this location as drivers must carefully navigate the site with few construction signs. After a storm, the barrels are everywhere. Who is responsible for this site and what is their Daily responsibility to ensuring this site is safe for commuters? on Facebook Share Eldridge Road just to the south of I-10 in front of ConocoPhillips is a true disaster. No one is working...ever! The site is a giant safety issue as every morning I must dodge construction barrels that have been hit and are scattered on Eldridge. Frequent accidents occur at this location as drivers must carefully navigate the site with few construction signs. After a storm, the barrels are everywhere. Who is responsible for this site and what is their Daily responsibility to ensuring this site is safe for commuters? on Twitter Share Eldridge Road just to the south of I-10 in front of ConocoPhillips is a true disaster. No one is working...ever! The site is a giant safety issue as every morning I must dodge construction barrels that have been hit and are scattered on Eldridge. Frequent accidents occur at this location as drivers must carefully navigate the site with few construction signs. After a storm, the barrels are everywhere. Who is responsible for this site and what is their Daily responsibility to ensuring this site is safe for commuters? on Linkedin Email Eldridge Road just to the south of I-10 in front of ConocoPhillips is a true disaster. No one is working...ever! The site is a giant safety issue as every morning I must dodge construction barrels that have been hit and are scattered on Eldridge. Frequent accidents occur at this location as drivers must carefully navigate the site with few construction signs. After a storm, the barrels are everywhere. Who is responsible for this site and what is their Daily responsibility to ensuring this site is safe for commuters? link

    Eldridge Road just to the south of I-10 in front of ConocoPhillips is a true disaster. No one is working...ever! The site is a giant safety issue as every morning I must dodge construction barrels that have been hit and are scattered on Eldridge. Frequent accidents occur at this location as drivers must carefully navigate the site with few construction signs. After a storm, the barrels are everywhere. Who is responsible for this site and what is their Daily responsibility to ensuring this site is safe for commuters?

    MoCo asked about 1 year ago

    Ready...Set...ENGAGE!

    Thank you for your interest in the Park Ten Wastewater Treatment Plant project. The project team is diligently working to ensure timely completion! We're excited to announce that this project has resumed and is expected to be completed in the Spring of 2025. Be the first to know all the latest updates by subscribing to our project page and receiving email notifications. Stay tuned for more exciting news!

  • Share The Chelford City Diverage Package has not had contractor's actively working and the progress appears to be stagnant. The area is a mess. Who's is responsible for ensuring this area remains safe for drivers and when is this project going to be completed? on Facebook Share The Chelford City Diverage Package has not had contractor's actively working and the progress appears to be stagnant. The area is a mess. Who's is responsible for ensuring this area remains safe for drivers and when is this project going to be completed? on Twitter Share The Chelford City Diverage Package has not had contractor's actively working and the progress appears to be stagnant. The area is a mess. Who's is responsible for ensuring this area remains safe for drivers and when is this project going to be completed? on Linkedin Email The Chelford City Diverage Package has not had contractor's actively working and the progress appears to be stagnant. The area is a mess. Who's is responsible for ensuring this area remains safe for drivers and when is this project going to be completed? link

    The Chelford City Diverage Package has not had contractor's actively working and the progress appears to be stagnant. The area is a mess. Who's is responsible for ensuring this area remains safe for drivers and when is this project going to be completed?

    MoCo asked about 1 year ago

    Ready...Set...ENGAGE!

    Thank you for your interest in the Chelford City Diversion projects. Please note that construction has resumed. Please subscribe to the Chelford Diversion Package 2 & 3 project pages to stay updated on these projects. 

  • Share Traffic Control ? Traffic Control plan? I do not see any traffic control signage. Such as detour signs directing traffic in either direction on this project. Flagmen direct you to leave Mykawa road and you are left to find your own way around construction and back onto Mykawa road. If you don't know the area you get lost. There is no detour sign directions. What is the traffic control plan or is there one? I've never in my life seen such poor traffic control on a project. on Facebook Share Traffic Control ? Traffic Control plan? I do not see any traffic control signage. Such as detour signs directing traffic in either direction on this project. Flagmen direct you to leave Mykawa road and you are left to find your own way around construction and back onto Mykawa road. If you don't know the area you get lost. There is no detour sign directions. What is the traffic control plan or is there one? I've never in my life seen such poor traffic control on a project. on Twitter Share Traffic Control ? Traffic Control plan? I do not see any traffic control signage. Such as detour signs directing traffic in either direction on this project. Flagmen direct you to leave Mykawa road and you are left to find your own way around construction and back onto Mykawa road. If you don't know the area you get lost. There is no detour sign directions. What is the traffic control plan or is there one? I've never in my life seen such poor traffic control on a project. on Linkedin Email Traffic Control ? Traffic Control plan? I do not see any traffic control signage. Such as detour signs directing traffic in either direction on this project. Flagmen direct you to leave Mykawa road and you are left to find your own way around construction and back onto Mykawa road. If you don't know the area you get lost. There is no detour sign directions. What is the traffic control plan or is there one? I've never in my life seen such poor traffic control on a project. link

    Traffic Control ? Traffic Control plan? I do not see any traffic control signage. Such as detour signs directing traffic in either direction on this project. Flagmen direct you to leave Mykawa road and you are left to find your own way around construction and back onto Mykawa road. If you don't know the area you get lost. There is no detour sign directions. What is the traffic control plan or is there one? I've never in my life seen such poor traffic control on a project.

    Sr Inspector asked about 1 year ago

    Ready...Set..ENGAGE!

    Thank you for your interest in the Mykawa Rehabilitation Street Project. Please note that your concern was referred to the Project Team, and after reviewing the area in question, the Project Team has implemented more traffic control measures to ensure safety. Thank you for your time and understanding.

  • Share Westpark Paving and Drainage : Why are cuts being made across the entire 2 lanes and curbs in the brand new concete? What kind of Cycle lane separators are going to be put on Facebook Share Westpark Paving and Drainage : Why are cuts being made across the entire 2 lanes and curbs in the brand new concete? What kind of Cycle lane separators are going to be put on Twitter Share Westpark Paving and Drainage : Why are cuts being made across the entire 2 lanes and curbs in the brand new concete? What kind of Cycle lane separators are going to be put on Linkedin Email Westpark Paving and Drainage : Why are cuts being made across the entire 2 lanes and curbs in the brand new concete? What kind of Cycle lane separators are going to be put link

    Westpark Paving and Drainage : Why are cuts being made across the entire 2 lanes and curbs in the brand new concete? What kind of Cycle lane separators are going to be put

    SlowDown asked about 1 year ago

    Ready...Set...ENGAGE!

    Thank you for your interest in the Westpark paving and drainage project. As part of the design, we have created control joints spaced every 20 feet. These joints are necessary to prevent any hairline cracks in the concrete from spreading to adjacent sections. Hairline cracks can occur due to various reasons, including dehydration and shrinkage. Additionally, we have added a cycle lane separator for safety. Thank you for your support!

Page last updated: 30 May 2025, 11:20 AM