Frequently Asked Questions

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ENGAGE HOUSTON


What is EngageHouston?

Engage Houston is dedicated to community engagement hub providing our people with the opportunity to be more involved and have their say on issues that are important and relevant to them.

Through the online discussion forums, surveys, and other feedback tools you can quickly and easily contribute your ideas, opinions, and comments on key issues and projects and help the City of Houston make informed decisions.

Engage Houston provides a one-stop shop for our community to provide feedback, check past consultations and see what decision have been made.


How can I participate?

Each project on Engage Houston is a little unique depending upon the engagement level required for that project. Visit the project page that you are interested in and submit your feedback via the online discussion forums, quick polls, forms, and surveys for each of the projects currently open for consultation. While registration is not required to access Engage Houston, it is necessary for many of the more interactive engagement opportunities.

To participate for the first time, simply:

  • Sign up for Engage Houston by clicking on the "Sign In" button or the “Register” button in the top right of any page
  • Choose a username and password
  • Complete a few quick questions about you
  • You will receive an email to validate your email address
  • Return to the website and click the "Sign In" button


I've registered, why do I need to subscribe?
Subscribing to the project page means that you are interested in being notified via email when updates are posted to the project page or when new information becomes available.


I've subscribed what should I expected from an update?

A project update includes the current phase or status of the project. If the project is in construction, we will update you of the percentage completed in place and construction photos will be added so you get a chance to see a visual representation of the project. If the project is in the design phase, the update will update you on the current percentage (30/60/90/100) of the project.

What happens to my feedback/questions?

All comments, ideas, and suggestions are collated and used by the relevant project teams to inform the development of strategies, programs, and activities, or to gain an insight into community views and opinions.

Often, feedback provided online is used in conjunction with other face-to-face consultation activities such as meetings, open houses or surveys.

When each consultation closes, all contributions are compiled into a report, which will be presented to the council when considering the particular matter.

All feedback provided during the consultation will be considered; however, this does not mean that every suggestion will affect the project or be adopted as proposed.

Note: All comments you make through this website will become public records for anyone to read


What do the seasons mean?


How do I navigate the Engage Houston Website?




GENERAL PROJECT INFORMATION


Construction is starting in my neighborhood. What should I do?

Click Here to view how to prepare and stay updated on construction in your area.


What are construction workdays?

The Contractor will work Monday-Saturday from 7:00 AM to 7:00 PM. However, extenuating circumstances may require limited work to take place outside of the standard hours.


What does Right of Way mean?

For most of the properties in the area, the City of Houston project right-of-way will extend about 2-feet into the property from the back of the curb. However, storm sewer and sanitary sewer line replacement will leave some residents with open excavations in their yards at times. As a result of this and related Capital Improvement Projects, the City and the contractors are granted full access to this right-of-way. Once complete, the Contractor is required to restore the impacted area of the grounds to the City of Houston standards.


Will updates be provided?

Property managers or representatives are invited to attend the monthly contractor status meetings that will allow them to provide periodic updates to the community. Register and subscribe to the project page to receive the latest and greatest updates!


At some point, will I have issues accessing my driveway?

Individual driveways may be impacted for several days during the construction process. Once construction begins on a street the Contractor will give notice 72 hours in advance if they need to work on a specific driveway.


What is being done to verify underground work is properly completed?

The City’s inspection team will ensure that the project is built to the design standards and meets all City codes and requirements.


What should I be prepared for if I have a sprinkler system?

We recommend that you take pictures of the sprinkler heads in the “on” position and be sure the pictures clearly show how many and the location of the sprinklers/heads that you have in the right-of-way area near the street/curb. The construction company will make the effort to cap off your sprinklers in the right-of-way that will be disturbed with the intent to keep your sprinklers working in the rest of the yard. The pictures should resolve any questions when it comes time for the construction company to repair them. It is entirely possible your system, or at least certain zones, may stop working once your yard is dug up as wires do occasionally get clipped. Be sure to have a garden hose and traditional sprinklers ready to use during this.


SIDEWALKS, TREES & LIGHTING


What trees are being removed?

Trees to be removed are identified on the Tree Preservation Plan. Diseased or dying trees will be removed. The City of Houston and the contractor will make an effort to identify trees that can be preserved during construction on a case-by-case basis.


Why have various markers and protective barriers been placed around trees, etc.?

Both the City of Houston and the contractor are taking precaution to protect existing trees and property as best as they can. Additional right-of-way markers may be placed along the curb and sidewalk/driveway area, and removal of these causes added delays and expense. Please do not remove these markers or any protective precautions that have been provided to the adjacent property.


RESTORATION


How can the public feel comforted that all restoration will occur properly?

Restoration of adjacent property, sprinkler systems, etc. will occur once construction is complete. Additionally, the City will not approve final payment to the contractor until the City has completed their own assessment to ensure restoration is sufficient.


What about French drains?

We also recommend residents take pictures of any drains/PVC tubing going to the sidewalk or to the curb, so you have evidence for replacement. During restoration, the construction company will replace drains to the curb and if your drain only went to the sidewalk, they are likely to extend it to the curb/street.


What if my property has an improved, specialty driveway or walkway?

If this portion of your driveway or walkway is located in the right-of-way, the City is only required to return the driveway access points to City of Houston codes and standards. If warranted, special provisions will be considered, but all related costs of improvements over-and-above the City of Houston standards will be at the sole cost of the property owner, by a contractor of your choice. One example is a decorative or pebbled walkway or driveway; the contractor will be unable to replace with like product, and the City will not guarantee this work.


What about landscaping near streets, sidewalks and curbs?

If you have specific landscaping that you would like to be saved, we suggest that property owners relocate such plant materials now. Grass will be restored in areas upon completion of all construction.


ENGAGE HOUSTON


What is EngageHouston?

Engage Houston is dedicated to community engagement hub providing our people with the opportunity to be more involved and have their say on issues that are important and relevant to them.

Through the online discussion forums, surveys, and other feedback tools you can quickly and easily contribute your ideas, opinions, and comments on key issues and projects and help the City of Houston make informed decisions.

Engage Houston provides a one-stop shop for our community to provide feedback, check past consultations and see what decision have been made.


How can I participate?

Each project on Engage Houston is a little unique depending upon the engagement level required for that project. Visit the project page that you are interested in and submit your feedback via the online discussion forums, quick polls, forms, and surveys for each of the projects currently open for consultation. While registration is not required to access Engage Houston, it is necessary for many of the more interactive engagement opportunities.

To participate for the first time, simply:

  • Sign up for Engage Houston by clicking on the "Sign In" button or the “Register” button in the top right of any page
  • Choose a username and password
  • Complete a few quick questions about you
  • You will receive an email to validate your email address
  • Return to the website and click the "Sign In" button


I've registered, why do I need to subscribe?
Subscribing to the project page means that you are interested in being notified via email when updates are posted to the project page or when new information becomes available.


I've subscribed what should I expected from an update?

A project update includes the current phase or status of the project. If the project is in construction, we will update you of the percentage completed in place and construction photos will be added so you get a chance to see a visual representation of the project. If the project is in the design phase, the update will update you on the current percentage (30/60/90/100) of the project.

What happens to my feedback/questions?

All comments, ideas, and suggestions are collated and used by the relevant project teams to inform the development of strategies, programs, and activities, or to gain an insight into community views and opinions.

Often, feedback provided online is used in conjunction with other face-to-face consultation activities such as meetings, open houses or surveys.

When each consultation closes, all contributions are compiled into a report, which will be presented to the council when considering the particular matter.

All feedback provided during the consultation will be considered; however, this does not mean that every suggestion will affect the project or be adopted as proposed.

Note: All comments you make through this website will become public records for anyone to read


What do the seasons mean?


How do I navigate the Engage Houston Website?




GENERAL PROJECT INFORMATION


Construction is starting in my neighborhood. What should I do?

Click Here to view how to prepare and stay updated on construction in your area.


What are construction workdays?

The Contractor will work Monday-Saturday from 7:00 AM to 7:00 PM. However, extenuating circumstances may require limited work to take place outside of the standard hours.


What does Right of Way mean?

For most of the properties in the area, the City of Houston project right-of-way will extend about 2-feet into the property from the back of the curb. However, storm sewer and sanitary sewer line replacement will leave some residents with open excavations in their yards at times. As a result of this and related Capital Improvement Projects, the City and the contractors are granted full access to this right-of-way. Once complete, the Contractor is required to restore the impacted area of the grounds to the City of Houston standards.


Will updates be provided?

Property managers or representatives are invited to attend the monthly contractor status meetings that will allow them to provide periodic updates to the community. Register and subscribe to the project page to receive the latest and greatest updates!


At some point, will I have issues accessing my driveway?

Individual driveways may be impacted for several days during the construction process. Once construction begins on a street the Contractor will give notice 72 hours in advance if they need to work on a specific driveway.


What is being done to verify underground work is properly completed?

The City’s inspection team will ensure that the project is built to the design standards and meets all City codes and requirements.


What should I be prepared for if I have a sprinkler system?

We recommend that you take pictures of the sprinkler heads in the “on” position and be sure the pictures clearly show how many and the location of the sprinklers/heads that you have in the right-of-way area near the street/curb. The construction company will make the effort to cap off your sprinklers in the right-of-way that will be disturbed with the intent to keep your sprinklers working in the rest of the yard. The pictures should resolve any questions when it comes time for the construction company to repair them. It is entirely possible your system, or at least certain zones, may stop working once your yard is dug up as wires do occasionally get clipped. Be sure to have a garden hose and traditional sprinklers ready to use during this.


SIDEWALKS, TREES & LIGHTING


What trees are being removed?

Trees to be removed are identified on the Tree Preservation Plan. Diseased or dying trees will be removed. The City of Houston and the contractor will make an effort to identify trees that can be preserved during construction on a case-by-case basis.


Why have various markers and protective barriers been placed around trees, etc.?

Both the City of Houston and the contractor are taking precaution to protect existing trees and property as best as they can. Additional right-of-way markers may be placed along the curb and sidewalk/driveway area, and removal of these causes added delays and expense. Please do not remove these markers or any protective precautions that have been provided to the adjacent property.


RESTORATION


How can the public feel comforted that all restoration will occur properly?

Restoration of adjacent property, sprinkler systems, etc. will occur once construction is complete. Additionally, the City will not approve final payment to the contractor until the City has completed their own assessment to ensure restoration is sufficient.


What about French drains?

We also recommend residents take pictures of any drains/PVC tubing going to the sidewalk or to the curb, so you have evidence for replacement. During restoration, the construction company will replace drains to the curb and if your drain only went to the sidewalk, they are likely to extend it to the curb/street.


What if my property has an improved, specialty driveway or walkway?

If this portion of your driveway or walkway is located in the right-of-way, the City is only required to return the driveway access points to City of Houston codes and standards. If warranted, special provisions will be considered, but all related costs of improvements over-and-above the City of Houston standards will be at the sole cost of the property owner, by a contractor of your choice. One example is a decorative or pebbled walkway or driveway; the contractor will be unable to replace with like product, and the City will not guarantee this work.


What about landscaping near streets, sidewalks and curbs?

If you have specific landscaping that you would like to be saved, we suggest that property owners relocate such plant materials now. Grass will be restored in areas upon completion of all construction.

Is there anything you want us to know?

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  • Share Westpark Paving and Drainage : Why are cuts being made across the entire 2 lanes and curbs in the brand new concete? What kind of Cycle lane separators are going to be put on Facebook Share Westpark Paving and Drainage : Why are cuts being made across the entire 2 lanes and curbs in the brand new concete? What kind of Cycle lane separators are going to be put on Twitter Share Westpark Paving and Drainage : Why are cuts being made across the entire 2 lanes and curbs in the brand new concete? What kind of Cycle lane separators are going to be put on Linkedin Email Westpark Paving and Drainage : Why are cuts being made across the entire 2 lanes and curbs in the brand new concete? What kind of Cycle lane separators are going to be put link

    Westpark Paving and Drainage : Why are cuts being made across the entire 2 lanes and curbs in the brand new concete? What kind of Cycle lane separators are going to be put

    SlowDown asked 20 days ago

    Ready...Set...ENGAGE!

    Thank you for your interest in the Westpark paving and drainage project. As part of the design, we have created control joints spaced every 20 feet. These joints are necessary to prevent any hairline cracks in the concrete from spreading to adjacent sections. Hairline cracks can occur due to various reasons, including dehydration and shrinkage. Additionally, we have added a cycle lane separator for safety. Thank you for your support!

  • Share I would also suggest you contact the Kingwood High School, the cross country team may also use the trail next to the Tree Lane Project for training on occasion. on Facebook Share I would also suggest you contact the Kingwood High School, the cross country team may also use the trail next to the Tree Lane Project for training on occasion. on Twitter Share I would also suggest you contact the Kingwood High School, the cross country team may also use the trail next to the Tree Lane Project for training on occasion. on Linkedin Email I would also suggest you contact the Kingwood High School, the cross country team may also use the trail next to the Tree Lane Project for training on occasion. link

    I would also suggest you contact the Kingwood High School, the cross country team may also use the trail next to the Tree Lane Project for training on occasion.

    Chris Bloch asked 3 months ago

    Ready...Set...ENGAGE!

    We extend our heartfelt gratitude for reaching out to us directly and for your invaluable recommendations regarding whom to contact! (Kingwood Middle, Bear Branch Elementary, Woodland Hills Elementary, Kingwood Park High, Pine Montessori, Creekwood Park)

    Here at the City of Houston, our dedicated Public Engagement Team is diligently working to reach out to all relevant entities including organizations, schools, and council members. Our aim is to ensure that our local citizens are well-informed ahead of the upcoming work. Examples such as Woodland Hills Elementary and Bear Branch Elementary highlight just a fraction of the entities we have already contacted or will be reaching out to. In our efforts to engage the community, project notifications will be delivered through mail, including direct door-to-door outreach! 😊

    Ensuring the safety of those utilizing the trails remains paramount. Our Project Team is engaged in ongoing discussions with the construction company to delineate areas for work and material storage, establish maintenance protocols, and mandate safety equipment usage before any work commences. These deliberations are meticulously crafted with consideration for how the trails are utilized and by whom. Rest assured, all installations will undergo rigorous approval and inspection processes by the City of Houston.

  • Share It looks like they are about to finish the intersection of shadowbriar and Westpark. What date will that intersection be closed to finish the work on Facebook Share It looks like they are about to finish the intersection of shadowbriar and Westpark. What date will that intersection be closed to finish the work on Twitter Share It looks like they are about to finish the intersection of shadowbriar and Westpark. What date will that intersection be closed to finish the work on Linkedin Email It looks like they are about to finish the intersection of shadowbriar and Westpark. What date will that intersection be closed to finish the work link

    It looks like they are about to finish the intersection of shadowbriar and Westpark. What date will that intersection be closed to finish the work

    ned asked 3 months ago
    Ready...Set...ENGAGE!

    Thank you for your interest in the Westpark Paving and Drainage project. I am happy to inform you that, as per the Project Engineer, the area in question was completed on 2/9/2024. We appreciate your patience and support throughout the project. If you have any further queries or concerns, please don't hesitate to reach out to us.

  • Share What is the status of road replacement on Dairy Ashford near Briar Forest on Facebook Share What is the status of road replacement on Dairy Ashford near Briar Forest on Twitter Share What is the status of road replacement on Dairy Ashford near Briar Forest on Linkedin Email What is the status of road replacement on Dairy Ashford near Briar Forest link

    What is the status of road replacement on Dairy Ashford near Briar Forest

    GeeCe asked 4 months ago

    Howdy Neighbor! 

    Thank you for reaching out to Engagehouston.org. We are happy to inform you that the Westpark Paving and Drainage project is currently in progress. The project started in Fall 2022 and is expected to be completed by Summer 2025. The main objective of this project is to enhance the storm drainage system, curbs, sidewalks, driveways, street lighting, and necessary underground utilities. This will greatly improve the overall infrastructure of the area and benefit the community in many ways.

  • Share What is the status of the construction on Eldridge near memorial. It has been unclear construction for years now. on Facebook Share What is the status of the construction on Eldridge near memorial. It has been unclear construction for years now. on Twitter Share What is the status of the construction on Eldridge near memorial. It has been unclear construction for years now. on Linkedin Email What is the status of the construction on Eldridge near memorial. It has been unclear construction for years now. link

    What is the status of the construction on Eldridge near memorial. It has been unclear construction for years now.

    GeeCe asked 4 months ago

    Howdy Neighbor!

    The original contractor for this project filed for bankruptcy in September 2023, and was subsequently unable to continue the contract work. Therefore, the City terminated their contract and requested to find a replacement contractor to finish the remaining work. We are currently in the process of finding a new contractor. Once selected, the new contractor will resume the work. In the interim, to maintain public safety at the site, the streets need to remain blocked due to testing and open shafts. We will provide an update on the timeline as information becomes available. Please subscribe to this project page to receive updates as they become available.

    The streets that are currently restricted (traffic control in place) either have open tunnel shafts or other pending testing that needs to be completed before the traffic control can be removed from these areas. The traffic control on these streets needs to stay in place for public safety. Once the new contractor resumes work, they will prioritize these areas to open the partially blocked streets.

Page last updated: 07 Nov 2023, 03:23 PM